Terms & Conditions

Last updated: January 2025

Welcome to Lumen

By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully. We reserve the right to update these terms at any time, and your continued use of the service constitutes acceptance of any changes.

Use of Service

You agree to use the Lumen platform only for lawful purposes and in accordance with these terms. You must not use the service in any way that could damage, disable, or impair the platform or interfere with any other party's use of the service.

Account & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Payment & Zer Credits

Purchases of Zer credits and subscriptions are subject to our payment terms. All fees are non-refundable unless otherwise stated. Zer credits are virtual currency for use within the Lumen platform only.

Full Legal Center

For the complete Lumen Legal Center including General Terms, Privacy, Finance, Wallet, Ads, Payment, and Child Protection policies, please visit our Legal Notice page.

View Legal Notice